Masterclass FAQs
Can I cancel / transfer my booking / request a refund?
Refunds and exchanges are only available up to 14 days before the masterclass takes place. No refunds or exchanges after this time. Â To request a refund or an exchange, email us clearly stating your name, the date of your masterclass and your order number.
How much space do I need for the masterclass?
You can participate in the masterclasses from the comfort of your own home. Please clear the area of any trip hazards as you may be asked to move around the space.
How do I attend the masterclass?
All online masterclasses are delivered over Zoom. You will be sent a Zoom link and any instructions at least one week before your masterclass.
Who can attend the masterclass?
Masterclasses are open to anyone over the age of 18, regardless of previous experience. Each participant in the masterclass requires their own ticket.
I can no longer attend, can you send me a recording of the class?
All masterclasses are fully participatory as we require your engagement for the entirety of the session. As a result, we don’t record the masterclasses.Â
How many participants will there be in each masterclass?
There will be between 10 – 25 participants in each masterclass.